Benson Products, LLC ships products to the customer primarily using UPS Ground Shipping from our Grand Rapids, Michigan location. Final assembly is completed after we get your order. Expect confirmation of shipping within 4 to 6 weeks of order.
The following shipping method is currently available when ordering online: UPS Ground Shipping.
Free shipping on orders to destinations within the 48 contiguous U.S States. For customers who require product shipments to Alaska, Hawaii, US territories please call 1.616.822.5445 between 8am-5pm (Eastern Standard Time) Monday through Friday to place an order.
Orders within the 48 contiguous states are normally shipped UPS Ground within 4 - 6 weeks of placing an order. Please allow up to 7 weeks to receive your order. Free shipping is only available within the 48 contiguous U.S States.
Shipping to Alaska, Hawaii
For customers who require product shipments to Alaska, Hawaii, US territories please call 1.616.822.5445 between 8am-5pm (Eastern Standard Time) Monday through Friday to place an order.
Please allow up to 8 weeks to receive your order (depends on location). No free shipping to distant destinations.
Alaska, Hawaii and US Territories orders may be subject to further verification and may be cancelled at our discretion.
- Your billing address must exactly match the location where your credit card bill is sent.
- For orders that contain multiple items, you may receive each item separately, on different dates.
TRACKING YOUR ORDER
Once you have submitted your order, you will receive an order confirmation email to confirm that your order has been received. Benson Products, LLC will forward tracking information to the customer as soon as the shipment has been made.
Items purchased from Benson Products LLC, creators of the Splash Count, will be refunded in the same manner rendered for payment provided:
- Customer must notify Benson Products, LLC in advance of any return by e-mail: BensonProducts@gmail.com or by phone: 616.822.5445
- Customer is responsible for shipping cost of all returned merchandise
- Returns must be accompanied with receipt within 30 days of purchase.
- Returns are unused and in original packaging.
- Returns are addressed, shipped to, and received at:
Benson Products, LLC
2845 Vineland Ave. SE
Grand Rapids, MI 49508